(資料圖)
Suzhou Rail Transit (SRT) held special English training events recently in a bid to enhance the bilingual skills of its staffers for better service.
English teachers were specially invited to give lessons onEnglish pronunciation and oral communication skillsto the front-line staff at Xinghaiguangchang Station星海廣場站of Line 1 and Shizishan Station獅子山站of Line 3 as well as those recognized as models for excellent service, helping internationalize the service provided by SRT.
Based on service scenarios and passenger groups, over 100 daily expressions were organized, translated into English and recorded for teaching and learning. The staff can scan a QR code (see below) to learn at first hand.
English phrase booksfor SRT service were compiled so that the staff can flick through the pages and progress bit by bit. By doing so, they are on the track to understanding inquiries from foreign passenegers and giving correct answers.
In addition, the customer service center at Dongfangzhimen Station東方之門站has been equipped withEnglish translation devicesso that overseas visitors coming to Suzhou will experience thewarm and attentive servicefrom SRT.
標(biāo)簽：
關(guān)于我們- 廣告服務(wù)- 商務(wù)合作- 招聘信息- 聯(lián)系我們- 免責(zé)聲明
蘇州資訊網(wǎng)所創(chuàng)作作品之版權(quán)，未經(jīng)網(wǎng)站書面授權(quán)，不得轉(zhuǎn)載、摘編或以其他方式使用和傳播。
蘇州資訊網(wǎng)官方網(wǎng)站 cscaiwang.cn © 2011-2020 All rights reserved
備案號： 京ICP備2022018928號-5營業(yè)執(zhí)照聯(lián)系我們： 315 541 185@qq.co
